Linking Mobile Solutions to Business Strategy
There are many indications that integrated mobility solutions are poised for rapid growth in Canada. Phase 1 of a 2007 study conducted by IDC, is covered in this white paper, which outlines how companies that have a mobile strategy can reap the rewards of # investments mobilizing business applications, improving customer service # optimizing mobile assets and # helping employees be more effective when making daily decisions about best servicing customers. Meanwhile, organizations that adopt mobile solutions without clear goals in mind may find it a challenge to integrate solutions, control costs, and ensure a superior customer experience. This paper addresses two key topics.
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